Updated on 15/11/24 SpaceSync makes it super easy to bring on team members to help run your events. Add a New Host or Manager Head to your “Host...

Updated on 15/11/24 Need to make changes to your event? No worries! Here’s how we keep retailers in the loop. SpaceSync makes sure that retailers...

Updated on 15/11/24 SpaceSync makes it easy to track each transaction for your Event. When you access the Application Management page for your e...

Updated on 15/11/24 You can check the payment status directly on your application dashboard under "Paid": If the status shows YES, but you haven’t...

Updated on 15/11/24 Set up and pack down times ensure your event runs smoothly and retailers have enough time to get their stalls ready for the eve...

Updated on 15/11/24 When you are on your event page, select the “edit” button in the “Participation Fees” section. You can add as many pricing opti...

Updated on 15/11/24 Ask retailers specific questions before they apply to your event. When creating your event, you can include additional questi...

Updated on 15/11/24 On SpaceSync, we have all the tools necessary to help you get started with your event! First, let’s get you to create a Host Pr...

Updated on 15/11/24 SpaceSync requires every organiser to upload a logo and cover photo to their host profile to help retailers understand your org...

Updated on 15/11/24 Ready to create your first event on SpaceSync? Let’s get you started! 💡 Important Before Starting! Make sure you have crea...

Updated on 15/11/24 We use Stripe to handle payments and provide a secure and seamless solution for you. To get started, connect your Stripe accoun...

Updated on 15/11/24 See Your Profile as Retailers Do. When viewing your event and host page, you see it from your perspective. To see it from a r...

Updated on 15/11/24 SpaceSync allows you to add members for teams who want to collaborate. How to Add a Co-Host: Go to “Host Profile” Select "Ma...

Updated on 15/11/24 Before applying to any event on SpaceSync, here’s a quick guide to help you set up your account (approximately 10 minutes): St...

Updated on 15/11/24 SpaceSync requires every retailer to upload a logo and at least one picture to their profile to help organisers understand thei...

Updated on 15/11/24 You can always edit the information on your Profile Page. Simply click the “Edit” buttons on each section: Screenshot_2024-11...

Updated on 15/11/24 Before applying to any event on SpaceSync, please make sure you have completed your profile (see “Create My Account As a Retail...

Updated on 15/11/24 Your application has been accepted, and you now want to secure your stall. Here’s how to complete your payment: Case 1: You h...

Updated on 15/11/24 If an event listed on SpaceSync is cancelled or rescheduled, you’ll be notified via email to keep you informed. Each event op...

Updated on 15/11/24 Public Liability Insurance (PLI) is a document that protects retailers against claims for injury or property damage caused by t...

Updated on 15/11/24 Good news! You don’t need an Australian Business Number (ABN) to create a SpaceSync account as a Retailer! Signing Up Without...

Updated on 15/11/24 Before participating in an event, it’s crucial to review the specific guidelines provided by the organiser. Here’s what to keep...

Updated on 15/11/24 After submitting your application to an event, you’ll receive a confirmation email with the event details. What Happens Next?...