How to manage your events with SpaceSync?

By Francois L. / 15mins reading / Events

Managing your event on SpaceSync is designed to be intuitive and efficient. Whether you’re hosting a market, festival, or retail event, our platform streamlines the entire process, from advertising your event to managing the applications.

💡 If you have already created your event, go to step 6.

Step 1: Sign up on SpaceSync

👉 Enter your email address and a password to create your account.

You may receive an email to confirm your email address.

Account creation form with options to sign up using Google or Microsoft, fields for email and password, and a "Continue" button.

Step 2: Select your role

RETAILER: If you own or operate a business selling goods or services, we refer to you as a retailer.
MARKET ORGANISER: If you manage or produce a retail event with a specific date and time where people can sell their products or perform their art (markets, fashion show, etc.), we refer to you as a Market Organiser.
SHOPPING CENTRE MANAGER: If you own, manage, lease, or otherwise have access to a physical location where people can sell products or host a popup (i.e. storefront, shopping centre, etc.), we refer to you as a Shopping Centre Manager.

If you are unsure about your role, please get in touch with us.

Welcome screen for SpaceSync with options for "Retailer," "Market Organiser," and "Shopping Centre Manager," indicating some features are coming soon.

Step 3: Enter your Business information

Fill out your profile with key details about you as an Organiser.
This will serve as the foundation for all your event listings.

If you do not have an ABN, select “I don’t have an ABN” below.

Form fields for business registration, including ABN, ACN, trading name, business name, address, and a question about whether the business is a trust.

Step 4: Complete your profile

To display the editable sections, select “Edit Profile”.

Before applying to any events, make sure all the information is entered. You can check what is missing by looking at the “Profile Completion” bar on top of the page.

If you’re experiencing trouble, please get in touch with us.

Screenshot of a profile completion interface with options to manage, edit, and publish a business profile, including prompts to add a cover image and logo.

Once you’ve published you Profile, our team will review the information before making it publicly visible.

Step 5: Create your First Event

Once your profile is set up, head to "My Events" tab. Here, you can create and manage all your events.

To start, add your first event by clicking “Add New Event”.

A user interface screen displaying "My Events" with a message indicating no new events and a prompt to add a new event.

You are now on the event creation page:

A form for creating a new event titled "Twilight Fashion Market," with fields for date, time, location, event cover image upload, and application deadline.

Here, you can input all the essential details about your event, such as the name, date, location, and application deadline.

Click “Continue” to create your event page and complete a few more details.

Event registration page for "SpaceSync" featuring details about an event on August 8th, including location, application deadline, participation fees, and sections for event description and special requirements.

Select “Edit Profile” to display the editable sections. You can customise your event application by clicking “Add Special Questions” to ask retailers specific questions when they apply.

⚠️ There’s no need to ask about the stallholder's business details since each retailer goes through the SpaceSync onboarding process before applying to any event.

💡 Here are some examples of unique questions:

How did you find out about [e_vent_name_]?

Have you attended [event_name] before?

Why do you want to be a seller at [event_name]?
[…]

Complete your event creation by clicking “Publish Event”. Our team will review the information and publish your event.

Step 6: Managing Applications

Go to “My Events” tab to manage the application received and click on the number of applications to access the list of applicants.

Screenshot of a webpage titled "My Events" showing event details, including the name "My First Event - Title," event status as "Published," applications collected (35), pending applications (12), and the event date (08/07/2024).

From your dashboard, review and manage the applications for a selected event. You can sort by application status, check the newest applications and review each profile before making a decision.

A table displaying event applications with columns for name, status, email, business name, question responses, and application date, indicating 7 total applications and 5 pending applications.

Review each application individually by clicking on their name and access the retailer information.

A webpage layout for "Generation Studios," a clothing store, featuring an overview, description, contact information, and sections for previous experience and equipment.

Finally, approve or decline applications with just a few clicks. We collect payments during the application process, transfer the funds to your account after you accept the application, and send an automated notification to the retailers.

💡 Our system allows you to add comments or notes for each retailer, making it easier to manage them effectively.

Step 7: Closing your Event

If you need to close applications early, do it directly from your event management page (→ “My Events” tab → select your event). Additionally, from the same page, you can access all applicants and review their details, making it simple to stay organised and on top of your event planning.

Screenshot of an event registration page for SpaceSync, detailing event information, participation fees, and setup requirements.

If you’re facing any issues, please get in touch with us at [email protected] or directly on our social media accounts.

Step 8: What’s next?

Our platform also allows you to maintain a database of vendors for quick re-invitations to future events.

Manage your event smoothly and focus on creating memorable experiences for your retailers and attendees. SpaceSync simplifies the applications management so you can concentrate on what matters most: running a successful event.

💬 If you have any questions or run into any difficulties, feel free to reach out to us—we're here to help!